13-Step Guide to Maintaining Your Access Control System

Is there anything worse than a door that doesn’t open, close, or lock as it’s meant to?

Day to day, most of us don’t notice ironmongery as it’s there, doing its job but wow, is it a pain when it goes wrong.

Door hardware is either designed to stand out as an architectural feature or blend in, as an unobtrusive, functional item. That is access control. There to keep us and our buildings safe and secure, it is functional and unassuming.

If an item of door hardware isn’t performing as it should then it’s more than a pain for the user. Having a door closer that doesn’t close the door into the frame, or slams too quickly, or a maglock that doesn’t fully adhere to the armature plate, or a latch that doesn’t engage with the electric strike - these can all impact user safety, and the security of your premises and assets.

In today's digitally driven world, access control plays a pivotal role in maintaining the security and integrity of a facility. Just as with any other system, regular maintenance ensures that these physical security systems stay in working order with every operation.

This step-by-step guide and video below outlines the steps you need to follow for effective maintenance, ensuring long-term reliability. So read on and make sure you add these 13 steps to your maintenance checklist: 

1. Check the Power Supply Output

● Begin by ensuring that the power supply to your system is consistent and within specified limits.

● Use a multimeter to measure the output. If it is different from the recommended range, consider servicing the supply unit or installing a replacement.

2. Check the Battery Output

● Access control systems typically have backup batteries of varying voltages dependent on system draw.

● Using a multimeter, measure the battery's output. Ensure it aligns with the manufacturer’s specifications.

3. Validate Battery Performance

● To check if the battery can support the system during power failures:

● Turn off the main power supply.

● Monitor the system's operations to confirm the battery provides adequate support. If it doesn’t, it will need to be replaced with a new unit with the correct voltage and amperage. 

4. Secure Network Sockets and Contacts

● Inspect network sockets and contacts for any loose connections.

● Ensure all connections are securely in place and in good condition. Replace any damaged components.

5. Assess the Voltage Supply at the Electric Locking Device

● Use a multimeter to check the voltage supply at the electric locking device.

● Ensure the reading is within the specified range for optimal operation.

In our video, you will see an overhead surface mounted maglock is being checked by the maintenance contractor.

6. Verify Voltage at Activation Devices

● Similarly, measure the voltage at all activation devices, ensuring they're getting the appropriate power for smooth operation.

This will be the hand, foot, or proximity devices that users engage to unlock/open the doors.

7. Test Activation Devices

● Check the functionality of:

● Push to exit buttons or touch-free exit buttons

● Proximity readers

● Access control keypads

Make sure each device operates without glitches, registering inputs correctly.

8. Examine Electric Locking Functionality

● Engage and disengage electric locks multiple times.

● The locks should be working properly if they operate swiftly, without delays or interruptions.

9. Fire Alarm System Interface

● Trigger a mock fire alarm to check if it successfully cuts power and releases the electric lock.

● This safety feature is crucial for emergency evacuations.

10. Inspect Fixings of Electronic Locks

● Ensure all locking devices are firmly fixed, with no loose screws, bolts, or brackets.

● An incorrectly secured maglock, electric strike, or shear lock could compromise the system’s integrity.

11. Clean for Optimal Performance

● Regularly clean products, especially maglock contact plates and armature surfaces.

● This prevents dirt accumulation, ensuring devices work effectively. A visual inspection may not be sufficient as even small particles of dirt can influence the magnetic contact.

12. Ensure Smooth Door Operation

● Test the door's closing device is working correctly.

● If it doesn't shut the door fully into the frame each time, adjust the door closer accordingly.

13. Document Observations and Recommendations

● After your inspections and tests, collate all findings.

● Provide a detailed report to the client, outlining:

● Observations made

● Potential risks identified

● Recommendations for improved security

Your report evidences their access control maintenance program and provides proof of due diligence on behalf of the responsible person/s.

Preventative Maintenance

Regular access control system maintenance not only ensures optimal performance but also extends the life of the door hardware, and provides peace of mind through preventative maintenance. 

Following the above steps will help maintain a safe and secure environment for all occupants, users, and assets. Remember, always refer to the manufacturer’s instructions for installation, adjustment, and maintenance details. 

If you are a facilities manager needing assistance with on-going access control servicing, consult a maintenance service professional. They will have a variety of maintenance packages and maintenance contracts available to suit a wide range of requirements.

If you need expert product or technical support, we are here to help. Contact one of our team today: [email protected] or 01305 263300